Our Team
Meet the Team Behind Custom Remodelers Inc.
Craig & Chad Carpenter — Brothers, Owners, Builders
Custom Remodelers is managed by brothers Craig and Chad Carpenter — two lifelong Minnesotans who have spent over three decades helping Twin Cities homeowners protect and improve their homes. Their philosophy is simple: treat every home like it’s your own, use quality materials, and stand behind your work.The same commitment to quality extends to every member of our team. From our sales consultants to our installation crews, everyone at Custom Remodelers shares the same values: honesty, craftsmanship, and putting the customer first.
Craig
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Chad
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Our Crew
Our Values
Value 1
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Value 2
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Value 3
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Value 4
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FAQ
Frequently Asked Questions
Looking for answers? Explore our FAQs to learn more about our products, installation process, and warranties.
Or if you have more questions:
Who owns and runs Custom Remodelers?
Custom Remodelers is owned and managed by Founders Craig & Chad Carpenter. The two have led the company for over three decades, building it into one of the Twin Cities’ most trusted exterior remodeling companies. Their hands-on approach and commitment to doing the job right has defined the company’s culture since 1990.
Are Custom Remodelers’ installers employees or subcontractors?
Our installation work is performed by our own experienced crew. We take pride in the consistency and accountability that comes with using a professional in-house team — you’ll get the same quality standards on every project, and our crew is accountable to us and to you.
How experienced is the Custom Remodelers installation team?
Our installation crews have years of hands-on experience with Minnesota’s specific construction challenges — freeze-thaw cycles, extreme cold, heavy snow loads, and summer storms. Every installer is trained on proper sealing, flashing, and weather protection techniques to ensure your project performs for the long term.
Does Custom Remodelers have a dedicated customer service team?
Yes. We have a team available to assist you from your first call through project completion and beyond. Whether you have questions during the sales process, need to coordinate scheduling, or have a post-installation question or warranty issue, our team is here to help. Call us at (800) 240-3038.
Can I meet with a Custom Remodelers consultant before committing to anything?
Absolutely. We offer free, no-obligation in-home consultations where one of our experienced team members will assess your project, walk you through available products and options, and provide transparent pricing. There’s no pressure — just information to help you make the best decision for your home.
Your home transformation starts here
Let’s Plan Your Home Upgrade
Schedule a free, no-hassle estimate with our friendly team and take the first step toward a more beautiful home.
Take the first step toward a more beautiful home now!